HELP FILE

Join a Test Session

You can test your system compatibility, internet connection and audio settings ahead of time to ensure your session goes smoothly, or test your connection while in the session if you're experiencing technical difficulties.

You can also visit our Get Ready for Your First Webinar page to make sure you are prepared ahead of time!
  1. Click the Join Now button below.

    Join Now Button

  2. You will automatically be launched into session.
  3. Set your audio and camera settings and click OK, I'm Ready.

    • If you see a "Waiting for Olivia the Organizer" screen, then you've successfully joined the test session! You should be able to join all future GoToMeeting, GoToWebinar and GoToTraining sessions from this computer. You can now close the "Waiting for the organizer" screen to exit the test session.
    • If you do not reach the "Waiting for Olivia the Organizer" screen, then there was an issue along the way. Make sure you meet all the System Requirements for Attendees or see Join Help and FAQs for more troubleshooting tips. Test Webinar Screen