HELP FILE

Installation Troubleshooting for Safari (Mac)

Below are some common issues encountered when installing with Apple Safari.

Restart the download.

On the Launcher page, click download & run GoToWebinar in the blue box on the launcher page. You should then see the " GoToWebinar Opener" file begin downloading and display at the bottom of your screen.

Run the GoToWebinar Opener file.

1. Press z +Option+L on your keyboard to open the Downloads folder, then double-click GoTo Opener .dmg.

2. When you see the GoTo Opener image, double-click it to launch the program.

3. When prompted, click Open to launch GoToMeeting.