Installation Troubleshooting for Mozilla Firefox (Mac)
Are you having trouble installing the desktop app while using Mozilla Firefox? There are a couple of things that you can try.
Restart the download.

Check the Launch Application window
1. When the Launch Application window appears, select GoTo Opener and enable the “Remember my choice for GoTo Opener links” checkbox, then click OK.
2. When prompted, click Open to launch GoTo Webinar.
Run the GoTo Webinar Launcher file.
1. Press z + Shift + J on your keyboard to open the Downloads folder, then click GoTo Opener .dmg.
2. When you see the GoTo Opener image, double-click it to launch the program.
3. When prompted, click Open to launch GoTo Webinar.