HELP FILE

Installation Troubleshooting for Internet Explorer

Are you having trouble installing the desktop app while using Internet Explorer? There are a couple of things that you can try.

Restart the download.

On the Launcher page, click download & run GoToWebinar in the blue box on the launcher page. You should then see the " GoToWebinar Opener" file begin downloading and display at the bottom of your screen.

Run the GoToWebinar Opener file.

1. Press Ctrl + J on your keyboard to open the Downloads folder.

2. Next to "GoToMeeting Launcher.exe", click Run.