HELP FILE

 

How to Join a Webinar

You have lots of options when it comes to joining webinars! You can use the desktop app on your Windows or Mac Computer, use a Chrome browser to join online, or even join on the go using your iOS, Android or Windows Phone device.

See Compare Join Methods to learn more about which of the 3 available join methods you will use.

Note: Are you an attendee just trying to prepare for your first webinar ahead of time? Check out our Get Ready page!

Download the software now

To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room a test meeting.

Note that this is not a live session, so as soon as you see the confirmation screen appear you can exit.

Windows

Mac

 

Join from the Join URL (a)

Once you register for a session, the Confirmation email will include a unique link. This is the Join URL; you can open it in any web browser to automatically join the session!

The Join URL is marked as (a) below. See Compare Join Methods to learn more about which of the 3 available join methods you will use.

 

Join from the Session ID (b)

If you don't have the Join URL or are having trouble being automatically launched into session, you can join by manually entering the Session ID. This will also be included in the session invitation (shown as (b) above).

  • If you are on a computer, open a web browser (Chrome preferred) and go to www.gotomeeting.com/webinar/join-webinar and enter the Meeting ID.

  • If you are on a mobile device, first download the iOS, Android or Windows Phone app. Then open the app and enter the Meeting ID.

  • If you are on a computer and have the desktop app installed, you can also join directly by right-clicking the daisy icon in the system tray (Windows) or toolbar (Mac), selecting Join and entering the Meeting ID.

 

Compare join methods

When you join a webinar, there are 3 unique methods with which you can be launched into session. They will vary depending on things like operating system and browser type.

Instant Join app Desktop app Mobile apps
No download required – Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer
 Desktop app required – Join from software downloaded onto your Windows or Mac computer Mobile app required – Join on the go from your mobile phone or tablet


Benefits:

  • Get into session quickly and easily

  • Join from almost any computer, even if not compatible with the desktop app


Benefits:

  • Access the full suite of features and tools

  • Use the full Control Panel to facilitate meetings


Benefits:

  • Join sessions on the go with one click

  • Present content using a virtual whiteboard (iPad only)

Resources:

Resources:

Resources:

Related

Join a Session FAQs

GoToMeeting App for Android FAQs

GoToMeeting App for iOS FAQs

GoToWebinar Roles FAQs

In-Session FAQs