HELP FILE

How do I join a webinar?

You have many options when it comes to joining webinars. You can join from the desktop app on your Windows or Mac computer, use a browser to join online, or even join on the go using the iOS or Android app.

Depending on the webinar type and your operating system, GoToWebinar will automatically launch you in the appropriate platform. Learn more and compare the different join methods.
Note: Are you an attendee trying to prepare for your first webinar ahead of time? Run a system check to make sure your system is supported

Join using the link in the Confirmation email (a)

Once you register for a session, you will receive a confirmation email with a unique join link. Open this link in any web browser to automatically join the webinar!
Note: The Join link is marked as (a) in the screenshot below. See Compare Join Methods to learn more about which of the 3 available join methods you will use.

Join using the webinar ID (b)

If you don't have the Join link or are having trouble being automatically launched into session, you can join by manually entering the 9-digit webinar ID. This is also included in the confirmation email (shown as (b) above).

  • If you are on a mobile device, make sure you have the iOS or Android app downloaded then join using the webinar ID.
  • If you are on a computer and have the desktop app installed, you can join directly from the app by right-clicking the Daisy icon in the system tray (Windows) or toolbar (Mac), selecting Join and entering the webinar ID.

Compare join methods

There are three ways to join the session – from the web, desktop app, or mobile app. The method you join in will depend on things such as your operating system and browser type.

Web or browser (Attendee only) Desktop app Mobile apps
No download required – Join online from a Google Chrome or Microsoft Edge browser Desktop app required – Join from desktop app downloaded onto your Windows or Mac computer Mobile app required – Join on the go from your mobile phone or tablet

Benefits:

  • Get into session quickly and easily
  • Join from almost any computer, even if it is not compatible with the desktop app

Benefits:

  • Access the full suite of features and tools
  • Use the control panel to facilitate meetings

Benefits:

  • Join sessions on the go
  • Present content using a virtual whiteboard (iPad only)

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