HELP FILE
How do I join a webinar?
You have many options when it comes to joining webinars! You can use the desktop app on your Windows or Mac Computer, use a browser to join online, or even join on the go from the iOS or Android app.
Learn more and compare the 3 available join methods you may use.
Download the software now
To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room of a test meeting.
Important: This is not a live session. As soon as you see the "Waiting for Olivia the Organizer" screen, you can close the app.
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Join using the link in the Confirmation email (a)
Once you register for a session, you will receive a Confirmation email with a unique Join link. Open this link in any web browser to automaticlaly join the webinar!
Join using the webinar ID (b)
If you don't have the Join link or are having trouble being automatically launched into session, you can join by manually entering the 9-digit webinar ID. This is also included in the Confirmation email (shown as (b) above).
- If you are on a computer, open a web browser (Chrome is our preferred browser) and go tohttps://gotomeeting.com/webinar/join-webinar and enter the webinar ID.
- If you are on a mobile device, first download the iOS, Android or Windows Phone app. Then open the app and enter the webinar ID.
- If you are on a computer and have the desktop app installed, you can join directly from the app by right-clicking the daisy icon in the system tray
(Windows) or toolbar (Mac), selecting Join and entering the webinar ID.
Compare join methods
There are 3 join methods – from the web, desktop app, or mobile app. The method you join in will depend on things like operating system and browser type.
Web or browser | Desktop app | Mobile apps |
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No download required – Join online from a web browser on your Windows, Mac, Linux or Google Chrome OS computer | Desktop app required – Join from software downloaded onto your Windows or Mac computer | Mobile app required – Join on the go from your mobile phone or tablet |
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