Change webcam background

For more privacy during webinars or for a more professional look, change your camera background using our built-in Virtual Background feature or the third-party ChromaCam option depending on the experience you are using.

GoTo

Use Virtual Background

Change your camera background with one provided in the GoTo app or using a custom one. You can select a virtual background before joining a session or after you've already joined.

**System Requirements**
System	Minimum requirements
Operating system	Windows 10 or newer macOS Catalina 10.15 or newer
Processor	2.5 GHz 2+ core CPU (Intel Core I, Athlon, or Ryzen series)
GPU	Integrated 2015 or newer Discrete 2012 or newer

Note: You can upload and store up to 10 PNG, JPG, and JPEG files. There is no size limitation, but we recommend resizing the image to the aspect ratio of your camera. If you aren't sure what the aspect ratio is, upload an image with a minimum resolution of 1280x720 pixels (720p).

Start or join a webinar.

Fastpath: If you are on the Camera preview screen, select and then select the desired filter/background before starting or joining the session.
From > Camera > Virtual Background, select the desired filter/background or upload a custom background using the Plus tile.
Select Share when you are ready.

Use ChromaCam

You can customize, replace, or blur your webcam background with ChromaCam, a free third-party service.

Before you begin: If you have not downloaded ChromaCam yet, visit ChromaCam's download page. If you have a paid GoTo Webinar account, you can use your GoTo Webinar credentials to download ChromaCam Pro for free. Otherwise, you can download ChromaCam Lite for free.

We recommend testing your camera before the session to choose your preferred background or filter.

Start or join a webinar.
Select in the top menu then Camera.
From the Camera drop-down menu, select ChromaCam.
Result: A ChromaCam window will open. If you have not signed in before, select Sign in with GoTo Webinar to access ChromaCam Pro features. Your webcam background will automatically blur. In ChromaCam, change the blur level, choose other filters, or upload your own customized background.
When you're ready to start sharing, select Share.

Classic

If you have a paid GoTo Webinar account, you can use your credentials to download and access ChromaCam Pro for free. If you are a co-organizer or panelist but don't have your own GoTo Webinar account, you can download ChromaCam Lite for free and use it during the webinar. If you are an attendee joining someone else's webinar, you cannot share your webcam during the session.

Hardware recommendations

Hardware	Requirement
OS	Windows 8, 10, 11 or macOS Mojave (10.14) or newer Chromacam 2.8.0.3 and below fully support Windows 7
Processor	Intel 6th gen i5 quad-core or higher processor running at 3.3GHz or higher
GPU	OpenCL 1.2
Memory	4GB + RAM
Webcam	Any RGB webcam (e.g., embedded computer webcam)

Download ChromaCam Pro

Your GoTo Webinar account comes with ChromaCam Pro. If you do not see the "Custom background" setting, your admin may have disabled the feature. Please reach out to your account admin to enable it.

Note: You need admin rights to install ChromaCam. If you cannot install ChromaCam, please contact your IT admin.

Sign in to your account at https://global.gotowebinar.com.
Select the Settings icon in the left menu.
Scroll and open Custom Background, then select Download ChromaCam.
Go through the installation flow.
To access ChromaCam Pro, sign in using your GoTo Webinar credentials and AllowGoTo to connect to ChromaCam.
The next time you join or host a webinar, ChromaCam will be available as a webcam device.

Use ChromaCam during a session

We recommend testing your webcam before the webinar to choose your preferred background or filter.

Start or join a webinar.
From the Webcam pane, select Preferences.
From the drop-down menu in the Webcam category, select ChromaCam. If prompted, sign in to your GoTo Webinar account.
Result: Your webcam will automatically blur. You can change the blur level in the settings, choose other filters, or upload your own customized background.
Once you've selected the desired background, close out of ChromaCam, and then select OK in your GoTo Webinar Preferences.
From the GoTo Webinar Control Panel, select Share My Webcam.

What if my computer starts to lag?

If you are experiencing low bandwidth or the GoTo Webinar app lags, follow these best practices. Learn more tips and tricks or view ChromaCam's FAQs.

If you are using the blur filter, lower the blurriness level or switch to another background.
Close other applications in the background.
Switch back to your standard camera.