HELP FILE

How do I update my session to use the new German toll number?

On May 22, a series of local German phone numbers will be discontinued. To avoid disruptions, admins and organizers can choose to update any existing webinar with the new toll numbers and notify registrants. Phone numbers will automatically update on May 22, 2020.

  1. Log in at https://global.gotowebinar.com.

  2. From the Dashboard, open the webinar you'd like to update.
  3. Under Settings, click anywhere in the Audio field.
  4. Next to "Long distance", click edit.
  5. Uncheck Germany and click Select then Save.
  6. Re-open the Audio settings.
  7. Next to "Long distance", click edit and re-add Germany to use the new number.
  8. Click Select then Save.
  9. Copy and share the invitation with registered attendees.