HELP FILE

How do I customize the waiting room?

Organizers can customize their webinar waiting room to have a more polished and professional feel.

Waiting Room

Add presenters details

If your webinar includes presenters, you can display their information ahead time in the waiting room. See Can I list presenter details in the GoToWebinar waiting room? for more information.
Note: Although you can add up to 24 presenters, only the first 6 added will be displayed in the waiting room.
  1. Log in to your account at https://global.gotowebinar.com.
  2. Schedule a new webinar or click an existing one.
  3. Click Settings.
  4. Under "List Presenters in the Waiting Room", click + Presenter Information.
  5. Enter the presenter's information and/or upload a photo, and click Save.

Add a webinar logo

The webinar logo appears above the webinar title. You can upload a .JPG, .PNG, or .GIF file that is no larger than 400x200 pixels and 100KB. See How do I customize my webinar? for more information.
  1. Log in to your account at https://global.gotowebinar.com.
  2. Schedule a new webinar or click an existing one.
  3. Click Branding and Colors.
  4. Under "Logo", click Add your logo.
  5. Upload a file or drag and drop and image.

    Note: You can upload a .JPG, .PNG, or .GIF file that is no larger than 400x200 pixels and 100KB.