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How do I add or remove countries for local and/or toll-free numbers?

Admins can manage the countries provided for toll and/or toll-free numbers during GoTo Meeting, GoTo Webinar, and GoTo Training sessions.

Manage settings for a single user

  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select Manage Users in the navigation menu.
  3. Locate and select your desired user to open their User Details page.
  4. In the Settings pane, select Edit.
  5. In Single User Settings, select your desired product.
  6. For Long distance numbers and/or Toll-free numbers, choose from the following settings:
    • Status – Select from On, Off, or Disabled, then select Save.
    • Details – Select the countries hyperlink, then select your desired countries and select Apply.
What to do next: Learn more about toll-free numbers for GoTo Meeting, GoTo Webinar, or GoTo Training.

Manage settings for a user group

  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select Manage User Groups in the navigation menu.
  3. Locate and select your desired group, then select the Settings icon in the Settings column to automatically select all included users.
  4. In User Settings, select your desired product.
  5. Under Change Settings at the bottom, choose from the following settings:
    • Select either Long distance numbers or Toll-free numbers, then select from On, Off, or Disabled, and select Save.
    • Under the Details column, select Countries then select your desired countries and select Apply.

    Result: Learn more about toll-free numbers for GoTo Meeting, GoTo Webinar, or GoTo Training.

Manage settings for multiple users (bulk change)

  1. Sign in to the GoTo Admin Center (classic) at https://admin.logmeininc.com.
  2. Select User Settings in the navigation menu, then choose from the following options:
    • Select Select all < # > to select all users in your account
    • Select specific users manually
    • Use the "Filter category" and "Filter by" drop-down menus to narrow down your selection of users (e.g., by user group, role, etc.).
    • Use the Search field to look up users and select
  3. In User Settings, select your desired product.
  4. Under Change Settings at the bottom, choose from the following settings:
    • Select either Long distance numbers or Toll-free numbers, then select from On, Off, or Disabled, and select Save.
    • Under the Details column, select Countries then select your desired countries and select Apply.

    Result: Learn more about toll-free numbers for GoTo Meeting, GoTo Webinar, or GoTo Training.

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