HELP FILE

How do I create a survey?

You can add up to 25 questions to a survey and have it automatically launched or sent to all your attendees after the webinar for feedback. Survey responses can be exported by running a Survey Report.

Create a survey before the webinar

  1. Log in to your account at https://global.gotowebinar.com.
  2. From the Dashboard, either create a new webinar or open an existing one.
  3. Under Engage Your Attendees, click + Survey to add a title to the survey and to begin adding questions.
  4. Choose a survey question type.

    • Multiple choice with one answer
    • Multiple choice with multiple answers
    • Rate on a scale (of 1 to 10)
    • Short answer

  5. When you're ready to save your first question and answer, click Add To Survey. To add another question, click + Add new question.
  6. Before you can save the survey, you'll need to choose when you want the survey to launch. You can check more than one option.

    • After the webinar – The survey will launch immediately after the session ends. For a recurring webinar or series, the survey will be sent out after each session.
    • In the Attendee Follow-Up Email – Attendees will receive a link to the survey in the webinar follow-up email.
    • In the Absentee Follow-Up Email – Registrants who did not attend the webinar will receive a link to the survey in the webinar follow-up email.

  7. Click Save.

Manage survey in the dashboard

  1. Log in to your account at https://global.gotowebinar.com.
  2. From the Dashboard, either create a new webinar or open an existing one.
  3. Under Engage Your Attendees, click the field with your survey title.

    • To edit a survey question or answer, click the Options icon next to the desired question and click Edit question.
    • To change the order of the questions, click the Options icon next to the desired question and click Move question down.
    • To delete a question, click the Options icon next to the desired question and click Remove question.
    • To delete the entire survey, click the Trash icon and then Delete Survey.