Best practices for GoTo Webinar
From planning stages to running the session and beyond, use these tips and best practices to ensure the success of your team and participants.
Before event
- Install the applicable desktop app depending on the platform you are using for your session:
- Classic experience (supports all event types)
- GoTo experience (supports standard live and webcast sessions)
- Verify your internet connection. To prevent interruptions, we recommend connecting your computer directly to the internet via an Ethernet cable, rather than connecting via Wi-Fi.
- Verify your bandwidth meets the system requirements.
Troubleshooting: If your connection is slow or unreliable, we recommend the following:
- Use efficiency mode when joining the session.
- Use the phone option for your audio rather then the computer's mic and speakers (VoIP).
- Turn off your webcam to save bandwidth.
- Add at least 1 co-organizer to the event in case you have to leave early or run into any technical issues. It's also helpful to have someone else available to manage incoming questions, chats, and break rooms.
- Make sure you have prepared any materials you want to use for engagement with your participants:
Day of event
Remove the stress and pre-event jitters with this checklist for the minutes leading up to the event.
15-30 minutes before start time
5-10 minutes before start time
Scheduled start time (or just before)
After event
Congratulations on a successful event! Learn what tools are available to you now as an organizer.
- Find your recording, see the transcripts and notes if applicable, and share with your team or participants as desired.
- View analytics from your session such as the engagement rate and participant count and generate various reports based on the details you want to dive into.
- Update or re-send any follow-up emails if needed and ensure your certificates are attached if applicable.