LogMeIn relaunches as GoTo! Discover your all-new GoTo.

Support
  • Browse Products

  • Try GoTo Webinar Now
  • My Cases
  • Service Status
  • Language
    • English
    • Nederlands
    • français
    • Deutsch
    • italiano
    • español
    • português
    • 日本語
    • 中文
    • 한국어
  • User Avatar Sign in
    • My Account
    • Personal Info
    • Sign In & Security
    • Admin Center
    • Billing Center
    • My Trainings
    • My Incidents
    • My Webinars
    • My Meetings
    • My Sessions
    • My Conferences
    • My Vault
    • My Sessions
    • My GoTo Connect
    • My Resolutions
    • Sign out
We are currently experiencing an unplanned outage for this product. View Service Status

LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge).

Back
product icon

Audio Help and FAQs

    Below are a few commonly asked questions about connecting to the audio conference during a session.

    Audio FAQs

    Why can't I hear anyone?

    Why can't anyone hear me?

    Why can't I connect to audio with my mic and speakers (VoIP)?

    Why can't I connect to audio with my telephone?

    How do I fix audio feedback (echo, static) during my session?

    How do I fix poor, choppy or robotic audio quality?

    Why can I hear audio but not see the presentation?

    What is the Audio PIN?

    Can I provide my own phone numbers for sessions?

    Provide International Phone Numbers

    Can I broadcast my computer audio to meeting participants?

    More audio help for everyone

    Available Audio Modes

    Connect to Audio using your Telephone

    Connect to Audio using the Internet (Mic and Speakers)

    Connect to Audio using Custom Audio Info

    Switch Audio Modes in Session

    Mute and Unmute Yourself

    Join Session with No Audio

    Test your Mic and Speakers (VoIP)

    Manage Phone Audio via Keypad Commands

    More audio help for organizers

    Mute and Unmute your Attendees

    Set Default Audio Options

    Enable/Disable On-Hold Beeps and Entry Chimes

    Provide Toll-Free Phone Numbers

    Toll-Free Numbers FAQs

    Related Articles
    • Available Audio Modes
    • What is the Audio PIN?
    • Toll-Free Numbers FAQs
    • About the Federal Universal Service Fund
    Rate
    your
    Experience

    Need help?

    Contact Support
    • About Us
    • Terms of Service
    • Privacy Policy
    • Trademark
    • Browse Products
    • Copyright © 2022 GoTo Group, Inc. All rights reserved

    Collaboration Products

    GoTo Connect

    GoTo Meeting

    GoTo Webinar

    GoTo Training

    join.me

    Grasshopper

    OpenVoice

    Remote Solutions Products

    GoTo Resolve

    Rescue

    GoToAssist

    Access Products

    Pro

    Central

    GoToMyPC

    CALL SUPPORT
    We'll use your email address to have your information ready when you call.
    Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative.
    • product image USE A DIFFERENT EMAIL Please enter a valid email address.
    Skip this step
    CALL SUPPORT
    Call us using the phone number below:
    Call us and provide the ticket number below:

    CHANGE

    Toll Free:

    Long Distance:

    Please Enter Valid Country Name

    Open Ticket

    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required
    Required