Having trouble joining your session? Get some help below!
How to Join a Meeting
Register for a Session
Get Ready for your First Webinar
Join a Test Session
Compare Join Methods
Find your Optimal Connection Settings (Windows)
System Requirements for Attendees
System Requirements for Organizers
I can't join my session
Why isn't the download working?
Why can I hear audio but not see the presentation?
Why can I see the screen or hear the audio (but not both)?
What are the system requirements for using the desktop app?
What are the system requirements for using the Web App?
Which method will I use to join my session?
Why do I get a "could not connect" error when I try to join a session?
Do I need an account to join a session as an attendee?
How do I configure GoToWebinar to work with firewalls?