HELP FILE

Why do I hear beeping when I am in session?

When you're hosting GoToTraining, you may hear steady beeps once your are connected to the audio. These are "on-hold beeps", which indicate that you are successfully connected to the audio and no one else has joined the session yet.

Turn off on-hold beeps

If you are using a Windows computer:

1. Select the Edit drop-down menu in the Audio pane of the Control Panel.

2. Uncheck the Play On-Hold Beeps option.

If you are using a Mac computer:

1. Select the Arrow drop-down menu in the Audio pane of the Control Panel.

2. Uncheck the Play On-Hold Beeps option.