HELP FILE

Why do I hear beeping when I am in session?

When you're hosting GoToTraining, you may hear steady beeps once your are connected to the audio. These are "on-hold beeps", which indicate that you are successfully connected to the audio and no one else has joined the session yet.

Turn off on-hold beeps on Windows

  1. Select the Edit drop-down menu in the Audio pane of the Control Panel.
  2. Uncheck the Play On-Hold Beeps box.

Turn off on-hold beeps on Mac

  1. Select the Arrow drop-down menu in the Audio pane of the Control Panel.
  2. Uncheck the Play On-Hold Beeps box.