HELP FILE

Why do I get a "Do you want to allow GoTo to make changes to your device" message?

    If you are prompted with a User Account Control window, it is because your GoTo Training account is set to automatically update itself.

    Allowing the GoTo app to make changes to your device ensures that you are on the newest version of the app. It also allows the GoTo team to resolve any unforeseen security issues in the app quickly.

    This security warning only impacts users who installed the app per-machine. In a recent release, we added the capability for the GoTo app to update and restart while you're away from your computer to ensure you can quickly start your collaboration on the newest version.