HELP FILE
System Requirements for Attendees
You can attend a training from anywhere, anytime using a compatible computer or mobile device! If you are an organizer, see System Requirements for Organizers.
Join by downloading on Windows or Mac
To get the most out of GoToTraining, you can download and install the full-featured desktop software on your Windows and Mac computer. Learn more.
| Operating system | Windows 7 – Windows 10 |
| Internet connection | 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session? ) |
| Software | GoToTraining desktop app |
| Hardware | 2GB or more of RAM |
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| To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room a test meeting. Note that this is not a live session, so as soon as you see the confirmation screen appear you can exit. |
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Join from a web browser (no download required)
Using the GoToTraining Instant Join app, you can join trainings entirely within your web browser (rather than installing and using the GoToTraining desktop app). Learn more.
Note: In order for attendees to join sessions using the Instant Join app, the session organizer must have it enabled in their account settings.
| Operating system | Windows |
| Web Browser | Google Chrome (most recent 2 versions) |
| Internet connection | 1 Mbps or better (broadband recommended) |
| Software | None |
| Hardware | Microphone and speakers (headset recommended**) |
**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.
Join from iOS
You can use the GoToTraining app for iOS to join trainings and present from anywhere! Learn more.
| Operating system | iOS 9 - iOS 12 |
| Device | iPhone 4s or later |
| Internet connection | 3G connection or better (WiFi recommended for VoIP audio) |
| Software | Free GoToTraining App from the App Store |
| Hardware | Microphone and speakers (headset recommended**) |
Join from Android
Download the GoToTraining app for Android to schedule and join trainings from anywhere. Learn more.
| Operating system | Android 5 (Lollipop) - Android 9 (Pie) Note: Some features offered on the Android app are only available for Android 5.0 (Lollipop). |
| Internet connection | 3G connection or better (WiFi recommended for VoIP audio) |
| Software | Free GoToTraining App from the Google Play Store |
| Hardware | Microphone and speakers (headset recommended**) |
**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.
Related
System Requirements for Organizers
Organizer Quick Start