HELP FILE
System Requirements for Attendees
You can attend a training from anywhere, anytime using a compatible computer or mobile device! When you join a training from a computer, you'll be taken to the browser or desktop app depending on your operating system and your organizer's settings.
If you are an organizer, see System Requirements for Organizers.
Join by downloading the desktop app on a computer
To get the most out of GoToTraining, you can download and install the full-featured desktop software on your Windows and Mac computer. Learn more.
| Requirements | |
|---|---|
| Operating system | Windows 7 – Windows 11 Mac OS X 10.9 (Mavericks) - macOS 12 Monterey |
| Internet connection | 1 Mbps or better (broadband recommended) |
| Software | GoToTraining desktop app JavaScript enabled |
| Hardware | 2GB or more of RAM Microphone and speakers Webcam (if desired) |
Join from a web browser (no download required)
| Requirement | |
|---|---|
| Operating system | Windows computer Mac computer Linux / Ubuntu computer Google Chrome OS (Chromebook) |
| Web Browser | Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) (Linux only) Microsoft Edge (most recent 3 versions) (new experience only) |
| Internet connection | 1 Mbps or better (broadband recommended) 3G connection or better (WiFi recommended for VoIP audio) for Chromebooks |
| Software | No download required |
| Hardware | Microphone and speakers (headset recommended**) |
Note: ** Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.
Join from a mobile device
| Requirement | |
|---|---|
| Operating system | iOS 9 - iOS 12 Android 5 (Lollipop) - Android 9 (Pie) |
| Device | iPhone 4S or newer iPad 2 or newer |
| Software | Free iOS app Free Android app |
| Hardware | Microphone and speakers (headset recommended**) |
Note: ** Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.