HELP FILE

How do I record a training?

How do I record a training?

You can start and stop recording the session at any time during the training.

We recommend two organizers record the session in case one organizer encounters any issues that may potentially disrupt the recording.
  1. Ensure that you are sharing your screen or an application to include them in your session recording.

    Note:  If you are using online recording, then sharing your screen is optional; you can choose to only have audio recorded if desired.

  2. At the bottom of the Screen Sharing pane, click Start Recording (Windows) or Record (Mac). If you do not see the button on your Windows Control Panel, click View > Recording in the Control Panel menu.

    Note:  The free storage space available in the saved recording file location is displayed next to the button. At least 5 GB of free space must be available to record a session locally. If the recording space drops below 100MB, the recording automatically stops. If you are using online recording and do not have enough free space on your My Recordings page, GoToTraining will automatically switch to local recording.

  3. All attendees will see a notification that the session is being recorded at the bottom of their Control Panel. If you are using online recording, all Windows organizers will also see a pop-up message notifying them that the recording has been started.
  4. To stop recording, click Stop Recording (Windows) or Recording (Mac). If you do not see the button on your Windows Control Panel, click View > Recording. If dseired, you can restart recording during the same session.
  5. If you are using local recording, you will need to manually convert those sessions using the Recording Manager. If you are using online recording, then this step is not necessary and you will be launched directly to your My Recordings page.