HELP FILE

How do I reactivate my GoToTraining subscription plan?

The billing contact for your account can easily reactivate your expired GoToTraining subscription plan . They can choose to keep the same plan as before, or customize a new one.

Note: Some billing contacts sign in to the Billing Center at https://billing.logmeininc.com to manage their GoToTraining billing info themselves. However, other billing contacts for larger accounts (referred to as "corporate" accounts) typically work with their dedicated LogMeIn representative (or by contacting Corporate Account Services) to manage their account on a different self-service site called the Corporate Billing Portal at https://link.logmeininc.com/corp-billing.

Reactivate an expired trial or subscription plan

If your GoToTraining trial or paid plan has lapsed, you can click Subscribe Now or Reactivate and choose to either make changes or keep your existing plan.

Stop a pending cancellation

If you have canceled your GoToTraining subscription plan but have changed your mind, you can reverse the cancellation and ensure uninterrupted service. Sign in to the Billing Center's Subscriptions page at https://billing.logmeininc.com/subscriptions and click Remove Pending Cancellation.