HELP FILE
Join Help and FAQs
Having trouble joining your session? Get some help below!
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Test Your Connection (Windows)
Join FAQs
Why isn't the download working?
Why can I hear audio but not see the presentation?
Why can I see the presentation but not hear the audio?
What are the system requirements for using the desktop app?
What are the system requirements for using the Instant Join App?
Which method will I use to join my session?
Why do I get a "Could Not Connect" error when I try to join the session?