Test Your Network Settings (Windows)

Use the preferences window to test your GoTo Training connection before or during a session to find out for sure.

If you're on a Windows computer, you can test your network by testing your desktop app connection.

From your Preferences, select Connection.
From Test your GoTo Meeting connection, select Test Connection.

Note: You may need to enter your Windows username and password or domain if you have a proxy that prevents you from connecting to GoTo Training. If you don't have a proxy, please check to see that you have the minimum system requirements.

Result: From Test Results, you'll either see Passed or Fail. See Join Help and FAQs for troubleshooting as needed.
Select OK when finished.