HELP FILE

How do I speed up my internet connection?

    For optimal session performance, we recommend that you have at least 1 Mbps of bandwidth available.

    If you are noticing a slow connection on your computer or mobile phone, there are a couple things you can do to help improve that connection:
    • Close out of any applications not being used.
    • Clear your browsing history and browser's cache.
    • Switch to a plugged-in connection (i.e., Ethernet cord), if connected to Wi-Fi.
    • Hide shared webcams and/or stop sharing your own.
    • Switch to Phone call mode from Computer audio.
    • Check for computer updates and restart.
    • Restart router or modem.
    • Check to make sure you're running the latest version of your browser and update.