How do I contact GoToTraining Customer Support?
Our Customer Care team is here to help! The resources below will answer most common questions, but if you can't find the solution you're looking for, we have live agents available to help. Each article on this support site has contact options at the bottom that will route you to the team members who know most about that topic.
If you are an attendee having trouble joining your training, please reach out to the training organizer first. Your organizer email can be found on the training confirmation email – look for the Questions, comments or feedback? Email the organizer line.
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- Ticket number (given after going through the Call Support flow).
- Computer for troubleshooting purposes.