HELP FILE

How to Work with Logs in Remote Execution

    Logs provide you additional details on what happened while running a job.

    You have two options to view logs: either get a quick view of the individual steps in plain text, or download detailed results in an Excel sheet.

    Important: To use this feature, the user must be authenticated with zero trust authentication, which serves the security of the session.

    Authentication is required only once when you run a Remote Execution step.

    How to get a quick view of steps

    Here's how to get a plain text log about a step:
    1. On the Remote Execution page, select a job, or create and run a new one.
    2. On the Summary page, select a device and click the View logs icon in the Logs column.
    3. You have the following options:
      • Select the individual steps to view the relevant log
      • Click Download combined logs to download logs in plain text format.
        Note: Not all steps generate logs.

    How to view logs in Excel

    You may want to see a more detailed log of your job, including when and on how many devices the job ran.
    1. On the Remote Execution page, select a job, or create and run a new one.
    2. On the Summary page at the top, click Download all logs.

      Logs are downloaded to your computer in Excel format.