Manage my billing address and shipping info in GoTo Admin

You can manage your billing address and shipping info online in GoTo Admin.

Before you begin: You must be a billing admin to access the billing section.

Add or update a billing address

Sign in to GoTo Admin.
Go to Billing > Addresses from the left navigation bar.
Under Billing information, select Add billing address (if you haven't added a billing address yet) or Edit (to update an existing billing address).
Provide or update the following info:
- Contact info: Provide your company's primary contact info.
  Tip: If you want to include multiple email addresses, provide the main email in Email and all additional emails in the CC email (optional) field. Separate each email addresses with a comma.
- Billing address: Provide the billing address associated with the payment methods you have on file. Taxes on your invoice will be calculated based on your billing address.
Select Save.

Shipping information is only required if you'd like to purchase physical equipment from GoTo.

Sign in to GoTo Admin.
Go to Billing > Addresses from the left navigation bar.
Under Shipping information, select Add shipping address (if you haven't added a shipping address yet) or Edit (to update an existing shipping address).
Add or update your shipping information as need.
Select Save.

Article last updated: 16 May, 2025