How do I integrate with Microsoft Outlook?

Use the Outlook integration to easily attach and remove meeting details from an invite directly within your Outlook calendar.

You must have a Microsoft account to use this integration.

Before you begin: The new GoTo Outlook add-in doesn’t support all browsers (for example, IE11). If you’re on an unsupported browser, you will get a Old version of Outlook detected message and the old GoTo Meeting Office 365 Outlook Add-In will be installed instead. In this case, only events will be synced. Learn more about browsers used by Outlook add-ins.

Note: The Microsoft Outlook integration login session expires after 7 days.

Attention: We recently merged the GoTo Connect and GoTo Meeting for Outlook integrations. GoTo Meeting users can expect to see a change in the integration name to GoTo for Outlook.

System requirements

If your system is not supported, install the GoTo Meeting Outlook Plugin for Windows.

System	Minimum requirements
Outlook for Windows	Windows 7 or newer Microsoft Outlook 2019 or newer Microsoft Outlook Office 365 Microsoft Edge WebView 2
Outlook for Mac	Mac OS X 10.10 (Yosemite) or newer Microsoft Outlook 2016 or newer Microsoft Outlook Office 365
Outlook for Web	Most recent versions of: Google Chrome Mozilla Firefox Microsoft Edge

Outlook for Desktop

Before you begin: You must have Outlook 2016 or newer (Mac) or Outlook 2019 or newer (Windows) to use this integration. Syncing your Outlook contacts requires an Office 365 account.

In Microsoft Outlook, select or Get add-ins from the toolbar in the home tab.

Tip: If you cannot find the Add-in icon in the toolbar, select File > Manage Add-ins. To learn more, view Installing Office Add-ins to Your Mailbox.
Search for GoTo for Outlook then select Add.

Troubleshooting: If you do not have access to Office add-ins, you can manually enter a custom add-in. Select + Add a custom add-in > Add from URL..., then enter https://ucci-outlook-addin.live.gtc.goto.com/manifests/manifest.prod.xml. Select OK > Install.
When prompted with the privacy policy, select Continue.
Select GoTo Integration from the toolbar in the home tab then log in with your GoTo Meeting credentials.
Select your extension and language.
Select Link with Office365 then link your account from the integrations dashboard.
Result: Your Outlook contacts now appear in GoTo. You can close out of the GoTo Integration window.

What to do next: When you schedule a meeting, select GoTo Integration in the toolbar to attach and remove your meeting details directly from Outlook.

Outlook on the Web

Before you begin: For the integration to work properly, you must disable the block the Block third-party cookies setting in your Security and Privacy.

Note: Syncing your Outlook contacts requires an Office 365 account.

In Microsoft Outlook, select at the top of an email. If you don't see the icon, select then Get Add-ins.

Tip: If you cannot find the icons and need to troubleshoot, view Installing Office Add-ins to Your Mailbox.
Search for GoTo for Outlook, then select Add > Continue.

Troubleshooting: If you do not have access to Office add-ins, you can manually enter a custom add-in. Select + Add a custom add-in > Add from URL..., then enter https://ucci-outlook-addin.live.gtc.goto.com/manifests/manifest.prod.xml. Select OK > Install.

Result: The add-in will automatically be pinned to your email and calendar for easy access. Select Unpin add-in to unpin.
From an email, select then GoTo for Outlook > GoTo Integration.

Note: To easily access the integration, you can add the icon to the top of your emails.
Select Sign in in the right sidebar, then sign in using your GoTo Meeting credentials.
Optional: Choose your extension and language.
Optional: Select Sync contacts and link your account from the integrations dashboard.
Result: Your Outlook contacts now appear in GoTo Meeting.

What to do next: When you schedule a new event, select the More icon then GoTo Integration in the toolbar to attach and remove your meeting details directly from Outlook.