How do I collect logs?
Logging can be helpful when you run into any issues because they note and capture information on how you use the app. You can learn how to create and collect log files to help our Customer Care team analyze, troubleshoot, and debug any problems you may encounter.
Collect from the classic GoTo Meeting desktop app
Collect from the GoTo desktop app
Collect logs from a Google Chrome browser
There are several types of logs from the Web App you can collect:
- Console logs monitor what happens in your computer's Chrome browser.
- Network logs monitor what happens in your network.
- WebRTC Internals monitor the audio, video and other real-time communication features.