Once you receive the GoToRoom hardware, it's time to put together the equipment. Follow the instructions applied to your specific hardware. See How do I identify my GoToRoom hardware? if you aren't sure which hardware you have.
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The Admin Center offers ways to manage and maintain your GoToRoom systems.
(a) Manage rooms and locations -- Organize multiple GoToRoom systems.
(b) View system status and health -- Determine the system status for troubleshooting purposes.
(c) Edit GoToRoom details -- Edit the GoToRoom name, language, location, time zone, and more.
Connect GoToRoom to your Google, Microsoft Echange, or Office 365 calendar so that users on your account can set the conference room as the meeting location while scheduling a meeting. This will also show upcoming meetings scheduled in the conference room directly from the device hardware.
There are some features and functionalities that must be set up by an admin before use.
Troubleshoot common issues our GoToRoom admins have come across. If you don't find your issue below, please visit the support site for more help.