Why can't other attendees see my camera?
There are a couple reasons why your attendees cannot see your camera feed. Review the troubleshooting tips below.
- Your webcam may not be connected to your computer. Try unplugging and replugging your camera back into your computer. GoTo Meeting will detect it as a new hardware.
- Your webcam may not have been detected. Open GoTo Meeting Preferences and click Webcam in the left menu. If you do not see a preview of yourself, choose the right camera under the "Select a camera" drop-down menu.
- You may not have begun sharing your camera. Check to make sure the Camera icon in the GoTo Meeting Viewer is glowing green. If it isn't, click the Camera icon to start sharing.