What is the return policy for GoTo Room?
We stand behind our products and services. Therefore, if GoTo Room is not performing as it should, we will do our due diligence to rectify the situation.
There was a shipping issue.
If your system was damaged during shipping or parts are missing, select Contact Support within 30 days of receiving it so that we can replace the missing or damaged parts.
What is Poly's manufacturer's warranty?
Poly offers a 1 year manufacturer's warranty. All hardware included in the GoTo Room with Poly kit is covered by this 1 year warranty. If you encounter issues with your Intel NUC, audio or webcam device, or touch panel within the first year, select Contact Support.
