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Test your network in the GoTo desktop app

Test your network performance with GoTo Network Test (GTNT) which is already built into the GoTo desktop app.

Before you begin: If you do not have the GoTo desktop app, you will need to manually download and install GTNT on your device to run a test.
  1. Open the desktop GoTo app.
  2. Select Help in the top menu bar.
  3. Choose Troubleshooting > Start network test from the drop-down menu.

    Result: The test will launch in a new browser window and may take a few minutes.

  4. After the test is complete, select the product tabs at the top to review how your network is performing with your GoTo Meeting products.

    Troubleshooting: If your network test results show any issues, please contact your internet service provider to review your network connectivity.

Related Articles:
  • GoTo Network Test
  • Use the standalone GoTo Network Test
Article last updated: 21 March, 2025

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