HELP FILE

Are there prerequisites to installing the Windows Outlook Plugin?

You may need to enable or configure some files and add-ins before installing the Outlook plugin.

Delete the VSTO file

If you have VSTOInstaller.exe.config in the following directories, delete the file:

  • C:\Program Files\Common Files\Microsoft Shared\VSTO\10.0
  • C:\Program Files (x86)\Common Files\Microsoft Shared\VSTO\10.0

Enable add-ins in Outlook 2010

  1. Open Outlook 2010.
  2. Select the File menuHelp. In the "Tools for Working with Office" section, select Options.
  3. In the Outlook Options window, select Add-Ins from the left navigation.
  4. In the Inactive Application Add-ins section, select GoToMeeting Outlook COM Addin > Go.
  5. In the COM Add-Ins window, select the "GoToMeeting Outlook COM Addin" check box, and then click OK.

Enable add-ins in Outlook 2007

  1. Open Outlook 2007.
  2. Select the Tools menuTrust Center.
  3. In the Trust Center window, click Add-Ins.
  4. From the Manage drop-down menu, select GoToMeeting Outlook COM Addin > Go.
  5. In the COM Add-Ins section, select the "GoToMeeting Outlook COM Addin" check box, and click OK.

Enable add-ins in Outlook 2003

  1. Open Outlook 2003.
  2. Select the Help menu > About Microsoft Office Outlook.
  3. Select the Disabled Items button.
  4. Choose the GoToMeeting Outlook COM Add-in, and click Enable.