HELP FILE

How do I use GoTo Meeting on my Facebook Portal?

    Facebook Portal users can use GoTo Meeting on Portal to join and host meetings.

    Users can download the GoTo Meeting app from the Portal store. You do not need a GoTo Meeting account to download and join meetings, but you do need one to host meetings of your own.
    Note: This article addresses GoTo Meeting on Facebook Portal. If you are on a Facebook Portal TV, see How do I use GoTo Meeting on my Facebook Portal TV?.
    GoTo Meeting on Facebook Portal

    More resources

    GoTo Meeting on Portal uses the same app as GoTo Meeting for Android. View this list of resources below to start using GoTo Meeting on Portal.

    FAQs

    Do I need a GoTo Meeting account to download GoTo Meeting on Portal?

    No, you do not need a GoTo Meeting account to download and join someone else's meeting. If you want to host your own meetings, you will need a GoTo Meeting account.

    Do I need a Facebook account to use GoTo Meeting on Portal?

    Yes, in order to set up your Portal, you need to log in using your Facebook or WhatsApp account.

    How is using Portal different from using my laptop?

    GoTo Meeting on Portal uses Portal's AI-powered Smart Camera and Smart Sounds to deliver an immersive video conferencing experience.

    Is the Portal TV supported?

    Yes, GoTo Meeting is available on the Portal TV. See How do I use GoTo Meeting on my Facebook Portal TV? for more information.

    Are there known limitations?

    We currently do not support these features.
    • Screen sharing from the Portal
    • Phone call mode
    • Commuter Mode
    • GoTo Room launcher
    • "Hey Portal" commands

    Can I record a meeting?

    Yes, if you have a paid GoTo Meeting account and are using cloud recording, you can record the meeting.

    How can I make sure no one in my household joins a meeting from the Portal?

    There are a couple ways to ensure no one in your household accidentally join a meeting from the Portal.
    • You can add a passcode to your Portal.
    • You can password protect your meetings.