How do I fix poor GoTo Room webcam quality?
There are a couple reasons why you may be experiencing poor GoTo Room webcam quality.
Cause: There may be network issues.
There may be a closed firewall port causing poor quality.
Remedy:
- Reach out to your IT admin and make sure all firewalls are configured.
Cause: There may be bandwidth issues.
In general, it's recommended that you have at least 2 Mbps of bandwidth available for a GoTo Room session.
Remedy:
- View How much bandwidth is used during a session? for more information.
- View How do I speed up my internet connection? for more information.