How do I connect to audio using my phone?
If it's enabled by your organizer for this session, you can connect to the meeting audio by dialing in from your phone if your internet bandwidth is weak or if you simply prefer to use a phone.
Notice: This article addresses the new GoTo app experience. View How do I connect to audio from my phone? (Classic) for the classic experience.
Choose your platform:
Tip: If you need to join from multiple devices, you can disable Audio from the preview screen before joining from the additional devices so that you don't experience audio feedback.
Desktop app or web
Audio quality may vary depending on your telephone service provider. To avoid noise feedback, headphones or headsets are recommended. If you do not see the
Phone option described below, then it hasn't been enabled by your organizer as a viable audio option for this session.
- Select Phone as follows.
- Before the session, select Call in using my phone or Call me.
- During the session, select
> Phone call.
If the organizer has enabled the phone audio option and you have correctly followed these steps, but you are unable to connect to the session at all, it's possible that your telephone service provider is experiencing issue. Try using a different phone, or
connect using the device's computer mic and speakers instead.
> Session settings