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How do I change my payment method?

The billing contact for your account can update the billing information at any time (even in the middle of a billing cycle).

Before you begin: You must be the billing contact for your account to perform this task.
  1. Sign in to the Billing Center at

    Result: If you are redirected to your account's Subscriptions page, then yes, you are the billing contact for your account.

    Troubleshooting: If you see the error message "You seem to have landed in the wrong place.", then either you are not the billing contact for your account, or your account is managed in the Corporate Billing Portal instead.

  2. Select the Payment Method tab.
  3. Select edit next to the payment method you'd like to change. If applicable, enter your VAT Number and select Apply.
    Edit payment method in the Billing Center
  4. Fill in all required fields, then select Update Payment Method to save your changes.
Article last updated: 5 December, 2023