How do I cancel my GoTo Meeting subscription plan?
Your GoTo Meeting subscription plan is set to automatically renew at the end of your monthly or annual billing period. The billing contact on the account can cancel the next upcoming payment at any time.
- Sign in to the Billing Center at https://billing.goto.com.
- On the Subscriptions page, select in the top-right corner of your product subscription, then choose Cancel Subscription.
Attention: You will not see if you have a trial subscription. Your trial subscription will automatically cancel when your trial expires.
- When prompted, review the information on the confirmation window and select Yes, Cancel.
Result: A confirmation message displays indicating when your subscription plan will expire, and an email confirmation is sent to your account email address.
- Select Close on the confirmation window.
Results: You have successfully turned off automatic renewal for your selected subscription, and a "Pending Cancellation" message now appears on your Subscriptions page below the product.