HELP FILE

How do I add a password to my meeting? (Classic)

    Add a password to your meeting for additional privacy. Once password-protected, attendees will need to enter the password of your choosing to join the meeting.

    Remember that you must send the password to you attendees or they won't be able to enter the meeting. For security reasons, GoTo Meeting does not send the password for you.
    Important: Only local recording is available for password-protected meetings!

    Add a password from the web

    Attention: We have a new GoTo app! This article covers the classic GoTo Meeting experience. View How do I add a password to my meeting? for the new GoTo.
    1. Schedule a new meeting or edit an existing one.
    2. In the More tab, check the "Require a meeting password" box.
    3. Click Save.

      Note: The default password is ##meetingPassword. This can be changed in the meeting invite you send to attendees and when you start the meeting.

    4. Later when you start the meeting, you will be prompted to enter the meeting password that you sent to attendees. Once you enter it and click Join the Meeting, your meeting will launch!

      Note: Make sure the password matches what you added in the meeting invite. If you did not send the password to attendees beforehand, please do so via email, chat, etc. so they can join the meeting.

    Add a password from the desktop app

    1. Schedule a new meeting or edit an existing one.
    2. In the Password tab, check the "Require a meeting password" box.
    3. Enter whatever password you would like. When you invite others to the meeting, be sure to inform them of the secret password that you intend to set. GoTo Meeting will not automatically send it for them, or remember it for you.

      Note: If you are editing a formerly scheduled meeting from the desktop app, you will not be able to set the password until you launch the meeting.

    4. Click Save when done.

    Add a password from the iOS app

    1. Schedule a new meeting or edit an existing one.
    2. At the bottom of the scheduling screen, use the "Password" field to enter your desired password. Then tap Done.
    3. When you invite others to the meeting, be sure to inform them of the secret password that you intend to set. GoTo Meeting will not automatically send it for them, or remember it for you.

    Add a password from the Android app

    It is not yet possible to create a password-protected meeting from the Android app. Please switch to the desktop app or iOS app to use this feature.
    Note: It is possible to host a password-protected meeting along with all other meetings from the Android app.