HELP FILE

Connect Your Social or Other Account for Sign-In

About signing in using social or other accounts

For most accounts, you can choose to sign in through a social or other account provider using LastPass, Google, Facebook, LinkedIn, Microsoft, or Apple. This ensures that while you are logged into the social provider on your device, you can access your GoToMeeting account instantly with no additional login credentials necessary. You can choose to sign in this way at any time.

If you are part of a corporate account that has been set up to use Enterprise Sign-In (SSO), you will need to use your company email address and password to sign in. If the use of Enterprise Sign-In is enforced (i.e., not optional) in your account, your ability to make account changes will be limited (as shown below). Learn more about Enterprise Sign-In (SSO).

Note: For information about signing in as a user with an Enterprise Sign-In account, please see How do I log in using single sign-on?

How to connect your social or other accounts for sign-in

You can connect your LastPass, Facebook, Google, LinkedIn, Microsoft, or Apple account as follows:

  1. Log in to the My Account page at https://myaccount.logmeininc.com.
  2. Select Sign In & Security in the left navigation.
  3. Click the Connect to < provider > hyperlink for your desired account.
    You are sent to your social/other account sign-in provider to view and accept the terms.
  4. Sign in with your social/other account email address and password to verify and allow access.

    Note: If you navigate back to the Sign In & Security page, your social/other account will be displayed as "Connected" next to the account provider.

    You have connected your selected social/other account provider and are now signed in to your LogMeIn account. Sign In and Security

Sign in using your social or other account

Once your social or other account is connected on the Sign In & Security page (and you are also logged to your account provider on your device), you can sign in to your GoToMeeting account immediately by selecting your desired account provider from the "Sign in with..." option at the bottom of the sign-in screen.

Note: Only the social/other accounts you have connected will be displayed (aside from the other sign-in options you are already enabled to use).
Sign in with Social Account

Disconnect your social or other account

You can disconnect your social or other account at any time as follows:

  1. Log in to the My Account page at https://myaccount.logmeininc.com.
  2. Select Sign In & Security in the left navigation.
  3. Click the Disconnect hyperlink below your desired social/other account.
    A confirmation message displays indicating your social/other account was successfully disconnected.

About connecting social or other accounts for enforced Enterprise Sign-In only accounts

If Enterprise Sign-In (SSO) is strictly enforced for your account, you are unable to connect a social account as a login method. Please contact your company administrator for more information.