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Change Your Profile Picture

You can change your GoTo account profile picture (or avatar) at any time via My Account.

  1. Sign in to My Account at
  2. Select Personal Info in the left navigation menu.
  3. Select Change your profile photo below your avatar or existing profile picture.
  4. Select and drag a photo in the Drop photo here area, or select choose a photo and choose your desired photo from your computer, then select Open.
    Note:  For best results, use a .png or .jpg file smaller than 2 MB.
  5. Once uploaded, use the following tools to achieve your desired photo position:
    • (a) Select the photo and drag to reposition
    • (b) Rotate the photo 90° left
    • (c) Rotate the photo 90° right
    • (d) Use the slider to zoom in or out of the photo
  6. Once finished, choose Done, or select Choose a different photo to upload a new photo.
  7. If you decide that you would like to change your uploaded profile picture back to the default avatar, go to Change your profile photo > Reset to default photo.
    Reposition Your Photo
Article last updated: 6 June, 2023