HELP FILE

Which extensions are reserved?

If your organization uses three-digit extensions, there are some combinations the system will not let you enter because they are reserved for other functions (e.g., emergency calls, directory assistance, etc.).

Number Description
011 Dial out code in some countries
112 Emergency Services in some countries
211 Emergency Services in some countries
311 Non-Emergency Services in some countries
411 National Directory Assistance
511 Transportation Information
611 Speed dial to Jive Customer Support
711 Telecommunications Relay Service
811 Utility Notification Center (Call Before You Dig)
911 Emergency Services in some countries
Note: This includes any extension that begins with 911 (e.g., 9112 and 91123).
933 Tests what information is shared with 911 operators
Note: This includes any extension that begins with 933 (e.g., 9332 and 93321).
999 Emergency Services in some countries