HELP FILE

What routers are recommended?

Cloud-based VoIP services rely heavily on router dependability-as this is the device that handles all connections between your network and Jive Cloud. It is imperative that your organization uses an approved and properly-configured router. After years of experience and testing, Jive can make recommendations as to which routers work best. If you have any concerns about the compatibility or quality of your router, please contact Customer Support for additional assistance.

Home Office (1-2 Users)

Small Office (2-9 Users)

Medium Office (10-25 Users)

Large Office (25+ Users)

Best

Jive JMR1200*

Adtran Netvanta 3140

Adtran Total Access 908e

Contact Us**

Better

-

Adtran Netvanta 3120

Adtran Netvanta 3140

Contact Us**

Good

-

Jive JMR1200*

Jive JMR1200*

Contact Us**

Recommended routers can be purchased pre-configured directly from Jive.

  • * This router must be purchased from Jive.
  • ** Larger offices with more than 25 users should receive a unique recommendation from Jive's Engineering Team based on individual usage requirements. Your Sales Rep or Project Manager can help facilitate this communication.