What are the phone number settings?
Below is a list of all the phone number settings and their descriptions.
|Name||The name used to identify the number in the admin portal. This does not affect caller ID etc.|
|Number — View Only||A sequence of digits used to dial your phone system.|
|Caller ID — View Only||The name portion of the caller ID.|
|Block Caller ID — Optional||Displays the caller ID as private, restricted, or anonymous for all outbound calls—including calls routed to external numbers. This setting can be overridden on a per-call basis by dialing *82 before the outbound number.|
|Type — View Only||The type of number (toll-free, inbound-only, two-way).|
|Billing Group — Optional||Sorts billable numbers (and devices) by billing group on your monthly invoice for internal accounting and reporting purposes.|
|Permanently deletes all SMS messages for the number.|
|Routes callers to an extension or to another phone number on the system.|
|Controls which playlist callers hear while on hold.|
Before you can enable call recording, your remote storage must be setup.
|Record Incoming Calls — Optional||Enables recording of all incoming calls to this number. Recordings will be saved to your remote storage.|
|Record Outgoing Calls — Optional||Enables recording of all outgoing calls from this number. Recordings will be saved to your remote storage.|
This feature is in public beta.Controls which user(s) are allowed to send SMS messages from the number (not supported on international numbers). Limit these permissions to only a one user per number.
Note: It can take ≈20 minutes before SMS is fully functional.