HELP FILE

VTech VCS752

Quickstart

Learn how to do the most common functions on your phone.

For a more in-depth look at your phone, please see the manufacturer's user manual.

Call Forwarding

Automatically forward incoming calls to an internal extension or external number.

Tip: If you need to forward a single call, press the Forward softkey while your phone rings to send the caller to another person.
  1. Press the Menu softkey.
  2. Select Features > Call > Call forwarding.
  3. Turn On the desired forwarding type.
    • Always: Forwards all incoming calls.
    • No Answer: Forwards all unanswered incoming calls.
    • Busy: Forwards calls that arrive when you're already in a call.
  4. Dial the forwarding destination (internal extension or external number).
  5. If you selected No Answer, enter how many rings to wait before forwarding.
  6. Press the Save softkey.

Do Not Disturb (DND)

Stop your phone from ringing and send all incoming calls directly to voicemail.

  1. Press the Menu key.
  2. Select Features > Call > Do Not Disturb.
  3. Use the left/right arrows keys to turn DND On/Off.
  4. Press the Save softkey.

Voicemail Access

Check your voicemail from your phone.

  1. Dial *99.
  2. Dial your password (default 0000).

    Voicemail Menu Guide

Speed Dial

Assign regularly dialed numbers to additional line keys on your phone.

This phone does not support this feature.

3-Way Calls

Speak with two parties simultaneously by creating a mini-conference call on your line.

  1. While on an active call, press the Conf softkey.
  2. Dial the internal extension or external number to add to the conference.
  3. Wait for the second party to answer, and then let them know that you would like to add them to a 3-way call.
  4. Press Conf again.

Warm Transfer

Place a current call on hold and speak with the destination party before transferring the call.

  1. While on an active call, press the Transfer softkey.
  2. Dial the transfer destination (internal extension or external number).
  3. Speak to the destination party.
  4. Press the Transf softkey.

Blind Transfer

Transfer a call to another party without speaking to them first.

  1. While on an active call, press the Transfer softkey.
  2. Press the Blind softkey.
  3. Dial the transfer destination (internal extension or external number).

    Tip: To transfer a call directly to voicemail, dial 0 + extension.

Hold

Place a call on hold while you take some time to look up an answer to a question or answer another call.

  1. Press the Hold softkey.
  2. Press the Resume key to retrieve the call.

Modify Ringtone

Choose a new ringtone for your phone or assign a different ringtone to each of your lines.

  1. Press the Menu key.
  2. Select User Settings > Audio > Ringer Tone.
  3. If there are multiple lines assigned to your phone, select the line you wish to modify.
  4. Select the desired ringtone (highlight to sample ringtones).
  5. Press the Save softkey.

    Note: This phone does not support silent ringtones.

Presence Monitoring

Visually monitor the speed dial contacts assigned to your phone to know whether or not they are on an active call. These line keys will light up (busy lamp field) indicating if someone is busy or available.

Supported Features

See what features are supported on your phone.

Call Handling Features

  • Warm Transfer
  • Blind Transfer
  • Do Not Disturb (DND)
  • Call Forward All
  • Call Forward Busy
  • Call Forward No Answer
  • Hold
  • Multi-way Calling
  • Anonymous Call Rejection
  • Call Waiting
  • On-hook Dialing
  • Speakerphone
  • Stutter Tone

User Interface Features

  • Call Logs
  • LDAP Directory
  • Adjustable Ringer Volume

Feature Keys

  • 3 SIP Accounts
  • Mute Button

Display

  • Black & White Display
  • Caller ID (CID)
  • Time/Date Display
  • On-Screen Message Display

Network & Provisioning

  • Web Interface Provisionable
  • Bluetooth
  • On Device Ethernet (PoE)

Hardware

  • Wireless Handset
  • 2 Portable Microphones
  • Bluetooth Headset

Provisioning

Please contact Customer Support for assistance with provisioning this phone.