IMPORTANT: Cisco has discontinued the 79XX and is no longer providing firmware updates. Jive has limited ability to support these phone and can only do so in rare circumstances. Go to to upgrade your phones today.

This video demonstrates how to set up a 3-way, or conference, call, on your Cisco 7962. A 3-way call allows you to speak with two parties at the same time, and essentially creates a mini-conference call on your line.