IMPORTANT: Cisco has discontinued the 79XX and is no longer providing firmware updates. Jive has limited ability to support these phone and can only do so in rare circumstances. Go to to upgrade your phones today.

This video demonstrates how to enable and disable the Do Not Disturb (DND) feature on a Cisco 7962 phone. Do Not Disturb stops your phone from ringing, and sends all your incoming calls directly to voicemail.