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Hot desking loads your extension settings to a shared phone and uses it as your own regardless of where you physically sit.

Note: In order to use hot desking, it must be enabled by a system admin on your user profile and each shared device. This feature is supported on Cisco MPP, Polycom, and Yealink only.

1. Dial *43 from a shared phone to log in.

2. Enter your numerical dialable username given to you by a system admin.

3. Enter your dialable password (default 0000). This is separate from your voicemail password and can be changed by dialing *19.

  • You will hear two beeps and then the phone will reboot with the appropriate settings (this can take up to 30 sec).
  • If you dial emergency services, dispatch will see the Emergency Services Caller ID assigned to the phone.

4. Dial *43 again to log out of a shared phone.

  • Logging out of a shared phone automatically logs you out of any call queues you were logged in to while hot desking.