HELP FILE

How do I transfer a call in Jive Mobile?

Transfer a call to another internal extension, voicemail box, or external number in Jive Mobile.

  1. While on an active call, tap Transfer.
  2. Search for a contact's name, extension, or number.
  3. Select the transfer destination and then choose your transfer type:
    Option Description
    Direct Transfer Transfer the call to another party without speaking to them first.
    Warm Transfer Place the current call on hold and speak with the destination party before transferring the call.
    Cancel Transfer Cancels the transfer and returns to the call on hold.
    Option Description
    Direct Transfer Transfer the call to another party without speaking to them first.
    Warm Transfer Place the current call on hold and speak with the destination party before transferring the call.
    Cancel Transfer Cancels the transfer and returns to the call on hold.