HELP FILE

How do I transfer a call in GoToConnect mobile?

Transfer a call to another internal extension, or external number in GoToConnect mobile.

  1. While on an active call, tap Transfer.
  2. Search for a contact's name, extension, or number.
  3. Select the transfer destination and then choose your transfer type:
    Option Description
    Blind Transfer Transfer the call to another party without speaking to them first.
    Warm Transfer Place the current call on hold and speak with the destination party before transferring the call.

    Tip: To transfer a call directly to voicemail, dial 0 + extension.