HELP FILE

How do I transfer a call directly to voicemail?

Transfer callers directly to voicemail when you know a colleague is out of the office or busy.

A blind transfer routes a call to another party without speaking to them first. You need to know how to do this from your specific phone before you can transfer a caller directly to a voicemail box. If you need more help, check out our phone guides for details.
  1. Initiate a blind transfer from your phone.
  2. Transfer the call to 0 + extension.