How do I set up storage for call recordings?
Our hosted call recording feature allows calls to be recorded (inbound and/or outbound) and then saved to Amazon’s cloud storage service. After enabling call recording, audio files are automatically stored in the cloud, so you can access them from virtually anywhere. Currently, Amazon’s Secure Simple Storage (Amazon S3) is the only approved third-party hosting solution for recorded calls.
- Log in at https://my.jive.com/pbx.
- Click System Settings in the left sidebar.
- From Recording > Storage, enter your:
- AWS Access Key ID
- AWS Secret Access Key
- Bucket Name
- Click Save.